Comments on: Creative Zen 32 GB Portable Media Player

By: drjulians

drjulians — Thu, 19 Nov 2009 20:52:08 +0000

11/6 update to original review (see original review below) – Amazon tech support emailed a few days later to say that their first response (that the Creative Zen does not work with Unbox) was incorrect. They suggested a firmware update but my player came with the most recent firmware. I uninstalled and reinstalled the Unbox client and was then able to transfer videos to the Zen. It is not 100% reliable, though. At times it works without problem, at times the transfer hangs on the checking license step, and at times I get a strange message saying I must be online to transfer a file even though I am online and the portable file is on my PC. My biggest disappointment though is the lack of two way communication between the Zen and the client so that watching a video on the Zen changes that video’s status to Watched the next time I connect to the Unbox client. Deleting the file from my PC does not automatically delete it from the player. I didn’t really appreciate how well iTunes and my iPod work together until I had to use something else.

Original 11/1 review: I purchased the 16MB Zen specifically for watching Unbox videos. Amazon’s product description clearly states that it is compatible with Unbox. The player arrived yesterday and I found I could not transfer Unbox files to the player. The firmware was up to date. Audio and video files from other sources worked fine so I knew the player was working. I emailed Amazon tech support and was told that the player does not work with Unbox despite the clear statement to the contrary in the product description on Amazon’s website. Needless to say this falsely advertised product will be heading back to Amazon ASAP.

By: jara

jara — Thu, 19 Nov 2009 18:08:51 +0000

Creative Zen 32 GB Portable Media Player (Black)

i was disappointed for this creative zen 32gb player because when i was watching music video, there was no skip or you can not go to the next music videos…. very frustrating… no playlists for the video….you just watch one video then stop (not continues) and then press again another music video for the second and press the next and so on….

it’s up to you if you want to buy this mp3 as this is very frustrating…

By: Deimos

Deimos — Thu, 19 Nov 2009 17:23:22 +0000

Tried this, but I ended up exchanging it on a new IPOD classic. It’s ok but features, style, and performance nothing beats the new IPODS. Coverflow baby!

By: R. Thompson

R. Thompson — Thu, 19 Nov 2009 15:52:07 +0000

I opened up the package, saw how cheap it was, and packed it back up and returned it.

By: Michael Brown

Michael Brown — Thu, 19 Nov 2009 14:09:30 +0000

I ordered this item and the Post office are such screw-ups. I never go my order and they sent the item back