WARNING: under HP’s customer service you essentially have NO WARRANTY! After the drive failed, I spent approx. three hours on “chat” with two tek support people. Then two more hours with two different support people in India, of course. Went round and round, test after test over and over with each person…changing cables, changing ports, etc. etc. Finally they demanded that I “restore” the computer to the software configuration as it came from the factory. This would wipe out a dozen or so third party programs and other data on the computer. I said “no way” and after Five Hours of on line trying to get the unit replaced under warranty, I simply gave up…They won….no replacement for my drive.

I have always liked and purchased HP products, but given their rediculous handling of service claims, I no longer will be doing that. I really wonder if the HP top management has any idea as to how BAD their customer service is.

So, go with HP if you wish….but realize that, in effect, you likely will have no warranty if you ever need it.